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Frequently asked questions
CATEC provides easy-to-use EV charging solutions for various locations, including retail stores, workplaces, residential properties, fleet operators, car dealers, and more.
Please click on the following links for additional information:
• Offers(https://www.catec.ae/our-offering)
• Products(https://www.catec.ae/ev-products)
• Projects(https://www.catec.ae/projects-1)
Before installation, you should:
• Assess your home's electrical capacity: Determine if your electrical panel can accommodate the additional load required for charging an electric vehicle.
• Identify a suitable location for the charger: Choose a spot near your parking area with easy access to electrical outlets.
• Check local regulations: Ensure compliance with any regulations or permits required for installing EV chargers in your area.
To provide you with a quote, we require either scheduling a complimentary site visit or completing the "Get an installation estimate in 2 minutes"(https://zfrmz.com/eQn5ry2MhatW0HxVHf2S) form.
Please answer a few questions to facilitate the estimation process.
Upon receiving your submission, we will promptly review it and send you a quote within one working day.
Yes, indeed. We provide a 2-year warranty on the installation, encompassing any issues related to cabling and electrical components. Additionally, the charger typically includes a manufacturer's warranty lasting between 1 to 3 years, contingent upon the brand, which covers any defects in the product.
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